Frequently Asked Questions
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At Thrive Wellness, we offer personalized Registered Massage Therapy treatments designed to support both physical and mental well-being. Sessions may include relaxation-focused massage, TMJ and jaw tension care, lymphatic drainage, stress and anxiety support, mobility and injury rehabilitation, prenatal and postnatal care, and nervous-system–informed treatment approaches.
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We are located at 253 Prince Arthur Avenue, at the intersection of Prince Arthur Ave and Brock St. You can use the entrance on Prince Arthur Ave. Please go through the gate; the entrance will be a red door.
Parking is available on the street on Brock St.
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Yes! You will receive an emailed receipt after each treatment that can be submitted to your insurance company for reimbursement.
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At Thrive Wellness, treatments are never rushed or one-size-fits-all. Each session is guided by thoughtful assessment and a genuine commitment to helping you feel safe, supported, and at ease in your body. I take the time to understand not just where you’re feeling pain or tension, but how stress, movement, and daily life may be contributing to it.
What also sets us apart is our ability to bridge hands-on therapy with movement. Our space includes a fully equipped gym, allowing us to integrate mobility, corrective, and rehab-based exercises when appropriate, helping you build strength, confidence, and lasting change beyond the treatment table.
Be sure to check out our included extras here.
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You can send us an email anytime at hello@thrivewellnessns.com
Dm’s on Instagram will be answered, but are not monitored. It’s best to send us an email!
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We are by appointment only.
Same-day appointments may be available for returning patients - send us an email!
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We kindly ask for at least 24 hours notice to cancel or reschedule your appointment. Changes made more than 24 hours in advance can be completed easily online through your client account at no charge.
Appointments cancelled or rescheduled within 24 hours of the scheduled start time will be charged 100% of the appointment fee. No-shows will also be charged the full appointment cost.
This policy helps us respect both our time and the opportunity to offer appointments to other clients. Thank you for your understanding.
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A credit card is required on file at the time of booking to secure your appointment, but it will not be charged in advance. Payment is processed at the end of your treatment. You may choose to use the card on file or pay via e-transfer to hello@thrivewellnessns.com. Cash is not accepted, as we do not keep change on site.
I don’t accept tips! If you’d like to show your appreciation, the best way is to put that toward your next appointment instead. Other meaningful ways to support Thrive Wellness include recommending us to family and friends, following, liking, or sharing our content on Instagram, or leaving a Google review.